![]() This range falls within the definition of “good” or “bad” signal strength based on how reliable and accurate any given device needs its data to be for it to work effectively at all times. The RF spectrum includes everything from AM/FM radio waves to microwaves used by mobile phones and Wi-Fi routers.Īn individual device will have a specified range of transmitting signals. Radiofrequency is a form of electromagnetic radiation transmitted via antennas and cables.ĭevices use this form of energy to communicate with one another. To understand signal strength, it’s essential first to understand the concept of radio frequency (RF). But let’s dive deeper into this frustrating phenomenon to understand what’s happening on the technical side. It’s considered a significant cause of frustration for current tenants while deterring future tenants from being attracted to the building. Use this link to find out what Ring device you have and see whether it's 5 GHz compatible.We’ve all experienced lousy reception in certain areas and sections of a building or structure.Try switching to a 5 GHz signal if your device is compatible. Other devices can operate using a 5 GHz signal. Most Ring devices are designed to function with a 2.4 GHz wifi signal for the best range.If you think you may be getting interference from other electronics try unplugging them or connecting them directly using Ethernet to free up bandwidth on your wifi.Check your router’s documentation if you are unsure how to do this. If your router doesn't have this enabled, log in and turn it on. Most routers are automatically set to switch channels to the least crowded.Unplug other electronics that may be interfering with your connection.If there are any items made of metal (such as a TV or aquarium) move them out of the way so the router signal isn't blocked. Trace the path from your router to your Ring device.Consider upgrading to a new router, especially if yours is more than a few years old.If your wifi router has an adjustable antenna, try pointing it in various directions.The ideal distance between a router and Ring device is under 6 metres. ![]() Move your Ring device closer to the router if possible.Even a metre can make a difference, or moving the router up from the floor. Try moving your router to another location.Here are some quick tips that may help you get a stronger wifi signal for your Ring device: If you open the wireless options on your mobile device or computer and see a long list of networks, you may be experiencing this type of interference. If you live in a densely populated area or apartment building, there can be dozens of wifi networks around you which can cause interference and lower the quality of your network. ![]() TV's, game consoles, microwaves, mobile phones, tablets, computers, baby monitors and other appliances can cause interference in your wifi network because they're all getting a signal from the same router. Large glass windows may also cause interference.Household objects such as furniture, fish tanks, bookcases and mirrors.Heavy-duty walls and floors made of materials like concrete, brick or metal. ![]() Causes of poor wifi signal strength Physical obstructionsĬertain materials can reduce the range of wifi signals or block them. Using a hotspot instead of a home wifi network may cause repeatedly failed setup attempts, or cause your Ring device to continually disconnect. Please note: Ring Video Doorbells and Security Cameras are intended to be used with your home wifi network, not a mobile device hotspot. Quick fixes to improve wifi signal strength If you're completely disconnected from wifi, you can reconnect in this same area of the Ring app. Your RSSI number in the Ring app will be green, amber or red to indicate the strength of the connection. To check your RSSI (Received Signal Strength Indicator) in the Ring app: ![]()
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